The World Teleport Association (WTA) today has renewed certification of Primacom’s Jakarta Teleport and noted an improvement to Tier 4 under WTA’s Teleport Certification Program, following an audit of the facility by the association.
Since its introduction at IBC 2015, the Certification program has quickly grown in popularity. Starting with one certified facility in 2015, the program has added 40 in 3 years, and currently has 12 teleports engaged in the quality evaluation process. Certifications have been issued to teleports operated by Azercosmos, RADIOCOM, IABG Teleport, Servicio Satelital, A1 Telekom Austria, Gomedia, Hellas Sat, USEI, AXESS Networks, STN, Eutelsat, du, COMSAT, Optus, Talia, Telespazio, Vivacom, Cyta, Singtel, PlanetCast, Horizon Teleports, Etisalat, Satellite Media Services, Hawaii Pacific Teleport, Intelsat, Telstra, Primacom, Santander Teleport, Orange and Arqiva. The industry has quickly adopted the transparent, independently verified standards as a means for teleports to differentiate themselves and for customers to choose the price-performance level suitable for their applications.
To achieve Provisional Certification, a teleport operator completes a +170-item questionnaire and submits it to WTA. The Association analyzes the data based on standards established by its Certification Committee and issues the Provisional Certification based on the self-reported information. The teleport then has six months to achieve Full Certification. To achieve Full Certification under WTA’s program, an auditor is dispatched to visit the teleport, provide independent validation of the data submitted in the questionnaire, and identify additional factors that may positively or negatively affect the score. Full Certification is issued at a Tier number from 1 through 4, of which 4 represents the highest degree of excellence, and remains in effect for 3 years.
Regarding this achievement, Marketing Director of Primacom Domy K. Santoso mentioned that this certification demonstrates Primacom’s commitment to complying with the international standards of telecommunication service. “The upgraded WTA certification we have received recently convinces our business partners of high-quality and reliable teleport services, helping them to achieve business optimization through excellent connectivity,” Domy said.
“By awarding Tier 4 Certification to Primacom’s Jakarta Teleport,” said WTA executive director Robert Bell, “WTA is accomplishing the most important goal of the Certification program: not just to measure the factors that make for high quality of service, but to motivate improvement. We look forward to helping other teleport operators raise the quality of their facilities and procedures to better serve their customers and grow their businesses.”
WTA’s Teleport Certification Program serves both teleport operators and their customers by creating an objective, transparent, and internationally accepted method for teleport operators to document the quality of their operations for customers and strategic partners. It also provides a means for customers to select teleport vendors delivering the price-performance level that is appropriate for their applications.